He cites “shared calendar issues, an inability to transfer Excel formulas directly into Google Spreadsheets, compatibility issues and vertical-specific decisions like Google’s past refusal to sign a HIPAA BAA agreement for the healthcare industry.” Google removed the barrier for organizations that need to comply with HIPAA in late 2013. Wiora says there are at least four problems with Google for Work that can add up to a major burden for businesses. “However, the cost savings come with a number of nuances that limit its fit for enterprise customers.” “In many ways, Google for Work is a low-cost equivalent of Office 365, and it’s a great fit for startups and small businesses that need to limit costs while achieving ‘good enough’ status,” Wiora says. “CIOs should look at how their employees use technology and work outwards from there.” Where Google for Work falls shortĪt Creative Solutions in Healthcare, a company that owns and operates assisted-living facilities, the IT department uses Google for Work while the rest of the company relies on Office 365, according to CIO Shawn Wiora. “We tend to recommend Google for Work to clients with a younger and more tech-savvy workforce,” Schlissel says. Many business owners are reluctant to change the way their offices work, according to Schlissel. Cost is just one of the many concerns IT managers must consider when investing in cloud-based productivity platforms.Įric Schlissel, CEO of IT consultancy GeekTek IT Services, says his company uses Google for Work, but more often than not he recommends Office 365 to clients because they are already heavily dependent and invested in Microsoft Outlook. The ideal cloud-based platform is secure, stable and simple for employees to learn and use. Pricing is an important determining factor, but equally important for CIOs are the feature sets, security safeguards and user experiences of both platforms.
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